FAQ
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What is dropshipping?
Dropshipping is a business model where we, the retailer, don't keep the products we sell in stock. When you place an order with us, we purchase the item from a third-party supplier who then ships it directly to you. This allows us to offer a wider variety of clothing and accessories without the overhead of a large inventory.
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Why should I buy from you and not a bigger retailer like Amazon or AliExpress?
We curate a unique collection of clothing and accessories that you won't find just anywhere. Our focus is on specific styles and niche trends, providing you with a specialized shopping experience. We also strive to provide a more personalized and direct customer service experience, building a relationship with you that larger marketplaces often can't.
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How can I pay for my order?
We accept all major credit cards (Visa, Mastercard, American Express, Discover) as well as payments through PayPal.
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Where can I track my order?
Once your order has been shipped, we will send you a confirmation email with a tracking number and a link to track your package. Please allow 24-48 hours for the tracking information to update after you receive the email.
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What is your return policy?
We accept returns on all unworn and unwashed items within 14 days after the delivery. The item must be in its original condition with all tags attached. Please note that the customer is responsible for return shipping costs unless the item is damaged or incorrect.
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How long does it take to get a refund?
Once we receive your returned item and inspect it, your refund will be processed. Please allow 5-10 business days for the refund to appear on your original payment method.